Features

Front-office AI, end to end.

Eight capabilities ship in MeetIndi Voice — universal across every service business that lives on inbound calls. They compose into one thing: every inbound call lands as a structured lead in your CRM, qualified, booked, and followed up, without a human in the loop until the handoff actually matters. Vertical intelligence packages (real estate today; legal, mortgage, trades coming) layer industry context on top.

01 · Answer

Every call, answered.

24/7 AI reception. Concurrent calls. No voicemail leakage on after-hours or surge days. Callers hear Indi greet them by the business name and begin a real conversation within 400 ms of the first ring.
Incoming · 11:47 PM · +1 647 ••• ••••
Live
[caller] Hi, is this Sam McDaddy's office?
[indi] Yes — thank you for calling Sam McDaddy's Real Estate Brokerage. This is Indi. How can I help you today?
[caller] I saw a listing on Millen Road, wanted to see if it's still available.
Intent classified · Listing inquiry · 220 ms
In-flight tonight
  • Line 1 · Carlos M.
    Listing · GTA
  • Line 2 · Priya S.
    Buyer qual · 40s
  • Line 3 · Marc L.
    Showing request
  • Line 4 · Dee H.
    Existing client
02 · Capture

Structured leads, not transcripts.

Name, phone, intent, budget, timeline, urgency, source, objections — all extracted as typed fields during the call. Your CRM gets rows you can filter, not notes someone has to re-read.
Carlos M.
Captured lead
Intent
Listing inquiry · 442 Millen Rd
Budget
$800k–$900k
Timeline
Closing in 60 days
Financing
Pre-approvedHot
Language
English
Next action
Assign · S. Patel
Booked · Oakville office2:48 call
Just captured
  • Carlos M.
    $800k–$900k · Booked
  • Priya S.
    Buyer qualification
  • Marc L.
    Showing request
  • Dee H.
    Reactivation · SMS
  • Javier R.
    Referral · Warm
03 · Qualify

Intent in under a second.

Every call is classified into a single intent — new lead, service request, existing customer, reschedule, complaint. Routing decisions flow from the classification. No generic “general inquiry” dumping ground. Vertical packages tune the intent set for your industry (listing inquiry for real estate, matter type for legal, and so on).
Intent distribution · last 30 days
  • New lead38%
  • Listing inquiry22%
  • Existing client14%
  • Showing request11%
  • Reschedule8%
  • Other7%
Top sources · 30d
  • Referral
    93% booked · highest
  • Inbound calls
    82% booked
  • Sign calls
    71% booked
  • Open house
    64% booked
  • Portal leads
    48% booked
04 · Book

Calendar-aware booking.

Consultations, appointments, callbacks, site visits — Indi checks your team's availability, proposes a time, confirms with the caller, and locks the slot. Confirmations and reminders ship automatically.
Calendar · S. Patel · Oakville
Slot held
Sat Apr 19 · 11:00 AMConflict — prior showing
Sat Apr 19 · 2:00 PMConfirmed with caller
Sun Apr 20 · 10:00 AMOffered as backup
Team roster · live
  • S. Patel
    Oakville · 4 open slots
  • A. Kahn
    Mississauga · 2 open slots
  • D. Lam
    Hamilton · 6 open slots
  • R. Chen
    Burlington · Out
05 · Recover

60-second SMS recovery.

When a call does hit voicemail, Indi sends an SMS within 60 seconds. Qualification continues over text. CASL consent is logged for every message — structurally, no admin override.
Missed call · 8:47 PM · Recovery SMS fired in 43s
Hi, this is Indi with the McDaddy team. Saw you called — quickest way to help is a quick text. What's bringing you in?
looking at the Lakeshore listing
Got it. S. Patel will reach out in the next 15 minutes. Working number to confirm?
Recovery posture
  • 78% recovery
    Across pilot · SMS in < 60s
  • 43s median
    Time from miss → first SMS
  • Zero SMS
    without CASL consent logged
06 · Sync

Your CRM, written correctly.

Every call produces a structured CRM note with caller identity, intent, objections, next action, and recommended agent assignment. Whatever your team already runs — your system of record is canonical from the moment the call ends.
CRM · note auto-written
✓ Synced
Carlos M. — Listing inquiry · 442 Millen Rd
Budget $800k–$900k. Pre-approved. Timeline 60 days. Prefers weekend viewings. English speaker, no accent issues. Objected to condo fees on a prior property — surfaced naturally, no pressure.
Recommended: assign to S. Patel (Oakville office, listing agent).
Source: inbound callDuration: 2:48Outcome: Booked
Active integrations
  • CRM sync
    Structured note · every call
  • Google Calendar
    Agent availability
  • Twilio
    Voice + SMS carrier
  • MLS sync
    Listing context · beta
07 · Compound

Reviews. Referrals. Reactivation.

After booking, Indi runs nurture sequences tuned to the vertical. Post-close fires a review request at the right moment. Referral asks trigger on successful closes. The sphere compounds without admin drag.
Sale closed
442 Millen Rd · $875k
Day 1 — Thank-you SMS
Delivered · Read
Completed
Day 5 — Google review ask
Left 5★
Completed
+1 public review
Day 10 — Referral ask
Two names captured
Completed
Javier R., Anya T.
Day 365 — Anniversary
Scheduled
Pending
Compounding — last 30d
  • +12 Google reviews
    last 30d · avg 4.9★
  • +7 referrals
    captured post-close
  • +3 reactivations
    12-month check-in
08 · Measure

Brokerage intelligence.

Pipeline Captured. Response-time analytics by agent and by source. Lead scoring tuned to your actual close patterns. Loss-reason tagging on every lost deal — so you see where leads convert and where they stall.
Source performance · booked rate · 30d
n = 412
Inbound calls
82%
Portal leads
48%
Sign calls
71%
Referral
93%
Open house
64%
Referral + inbound outperform; portals lag.
Source leaderboard
  • Referral
    93% booked · highest
  • Inbound calls
    82% booked
  • Sign calls
    71% booked
  • Open house
    64% booked
  • Portal leads
    48% booked

Eight capabilities. One voice-first walkthrough.

Bring your real call volume, your real average deal size, and your real routing rules. We'll show exactly what would have happened last week.

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